Navy Family Ombudsmen are a critical communication link between
the Commanding Officer and family members. They must be the spouse
of an active duty or Reserve member of the command. Ombudsmen are
primarily information and Referral Specialists who help command
family members gain the assistance they need to succeed as part of
the extended Navy Family. Once appointed as the command Ombudsman,
the volunteer receives standardized Ombudsman Basic Training (OBT).
OBT provides the basic knowledge and tools necessary to be an
effective representative of the command and an advocate for family
Ombudsmen volunteers are trained to serve as your family
advocate. Your Ombudsman is a link between your spouse and the
Your Ombudsman is knowledgeable about the Navy and your local
command. Take advantage of their knowledge to get the assistance you
The Ombudsman, however, is NOT a go-between for the Navy
member/sponsor and their command, or a mediator between husband and
wife. The Navy Chain of Command should be utilized to address
problems between the sponsor and the command. There are many
recognized agencies offering professional guidance in the area of
personal relationships, such as Navy Family Services Centers. Your
Ombudsman will refer you to the correct agency, if you desire.
HOW CAN AN
OMBUDSMAN HELP ME?
Navy Family Ombudsmen are key resources for family members.
Ombudsmen maintain current resource files with information on
military and civilian community agencies that can help families
solve a variety of problems, and successfully meet the challenges
they face whether at home or on deployment. In addition to providing
referral information, Ombudsmen can facilitate communication between
the Command and family members. Ombudsmen publish or contribute to
command newsletters and/or maintain care lines. Ombudsmen can also
assist families in contacting the Command for a variety of